Westgate Resorts is a well-known name in the world of hospitality and vacation ownership. With over 28 full-service resorts spread across some of the most sought-after destinations in the United States, they have carved out a niche for themselves as providers of luxury accommodations and high-quality services. However, like any other business, Westgate Resorts has its share of good, bad, and unexpected aspects.
The good about Westgate Resorts lies primarily in its diverse range of offerings. From studio apartments to four-bedroom villas, there are options to suit every family size and budget. The properties are located near major attractions such as theme parks, beaches, mountains or even amidst urban cityscapes offering guests an opportunity to enjoy their reviews vacation without having to worry about commuting long distances for sightseeing or recreation.
Another positive aspect that stands out is their commitment to providing top-notch amenities. Most Westgate Resorts feature multiple pools, fitness centers, restaurants serving delicious food from different cuisines around the world along with various recreational facilities such as golf courses and spas. The rooms themselves are tastefully decorated with comfortable furnishings making your stay pleasant.
However, no coin is without its flip side; Westgate Resorts too has its fair share of shortcomings which constitutes the bad part of this review. Some guests have reported instances where customer service was not up to par with what one would expect from a resort chain claiming to provide luxury accommodations. Issues ranging from booking complications to unresponsive staff members have been mentioned by dissatisfied customers.
In addition to this, there seem to be inconsistencies between different properties under the brand’s umbrella when it comes down to maintenance standards. While some resorts receive high praise for their immaculate upkeep others appear neglected causing discomfort for guests during their stay.
When talking about the unexpected elements associated with Westgate Resorts one cannot overlook their timeshare sales approach which seems aggressive at times according to several guest accounts. Although purchasing a timeshare can indeed prove beneficial for frequent vacationers, the hard-sell tactics employed by some salespersons have left several guests feeling uncomfortable.
Another unexpected aspect is their pet-friendly policy. While many resorts strictly prohibit pets, Westgate Resorts welcomes them with open arms making it an ideal choice for pet owners who cannot bear to leave their furry friends behind while on vacation.
In conclusion, Westgate Resorts offers a mixed bag of experiences. While they excel in providing diverse accommodation options and top-class amenities, there is room for improvement in terms of customer service and property maintenance. Their aggressive timeshare sales approach may not sit well with everyone but their pet-friendly policy certainly makes them stand out from the crowd. As with any other service provider, potential guests are advised to do thorough research before making a booking to ensure they get the most out of their stay at Westgate Resorts.